The Australian Competition and Consumer Commission (ACCC) has accepted a court enforceable undertaking from Medion Australia Pty Limited (Medion) in relation to claims about unlimited features in the ALDImobile ‘Unlimited Pack’ that were likely to contravene sections 18 and 29(1)(g) of the Australian Consumer Law.
Medion supplies pre-paid mobile products and services under the brand name ALDImobile on its website www.aldimobile.com.au and in ALDI Stores. Medion is not a related entity of ALDI Stores.
Medion represented on the ALDImobile website that the ‘Unlimited Pack’ provided customers with 30 days of unlimited voice calls, voicemail, SMS and MMS, when significant usage restrictions applied through the ALDImobile Acceptable Use Policy.
To address the ACCC's concerns, Medion provided the ACCC with a section 87B undertaking that it will:
• not engage in the same or similar conduct for three years; • publish a corrective notice on the ALDImobile website for 30 days; and • establish and implement a compliance program for two years.